POLICY

This Privacy Policy explains how Summer Vibe collects, uses, and discloses your personal information when you:

  • visit the Summer Vibe website (the “Site”);

  • use any ordering methods or services provided by Summer Vibe;

  • participate in promotions, events, or loyalty programs; or

  • otherwise engage with us online or offline,
    (collectively referred to as the “Services”).

By accessing or using any of the Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

If you do not agree with this Privacy Policy, some or all of the Services may be unavailable to you.

WHAT PERSONAL INFORMATION WE COLLECT

In this Privacy Policy, “personal information” means information that identifies, relates to, or can reasonably be associated with an individual.

Summer Vibe only collects personal information that is necessary for the operation of our business and the provision of the Services.

The types of personal information we collect may vary depending on how you interact with us and may include:

Basic Contact Details
Such as your name, phone number, and email address.

Order Information
Including order details, payment confirmation, pickup location, and dietary or special requests.

Customer Support Information
Information you provide when contacting us or engaging with our customer support team.

Marketing Preferences
Your preferences regarding receiving marketing and promotional communications.

Device and Usage Data
Such as IP address and website usage data, collected for service improvement purposes.

You may choose not to provide personal information; however, doing so may limit your ability to use certain Services.

Unless permitted by law or with your explicit consent, Summer Vibe does not collect sensitive information, including information relating to race, religion, or health.

HOW YOUR PERSONAL INFORMATION IS COLLECTED

Summer Vibe may collect your personal information in a number of ways, including when you:

  • visit or use our website;

  • place an online order or submit an enquiry;

  • participate in events, promotions, or surveys;

  • subscribe to newsletters or updates;

  • communicate with our customer service team; or

  • provide information in person at one of our stores.

HOW YOUR PERSONAL INFORMATION IS USED

We collect and use personal information for purposes including:

  • processing orders and providing Services;

  • responding to enquiries, feedback, and complaints;

  • sending information about promotions, events, new products, and updates;

  • improving our website and Services;

  • internal business operations and compliance with legal or administrative obligations; and

  • analysis and research to enhance customer experience.

We may also use your personal information for other purposes where required or permitted by law, or where such purposes are disclosed at the time of collection.

COOKIES AND WEBSITE TECHNOLOGIES

Summer Vibe may use cookies and similar technologies to improve your experience on our website.

You can choose to refuse or delete cookies through your browser settings; however, doing so may affect the functionality of certain features on the Site.

MARKETING COMMUNICATIONS

Where you have provided consent, Summer Vibe may contact you via email or other channels to share information about promotions, events, and new products.

You may opt out of marketing communications at any time. Please note that even if you opt out, we may still send essential service-related messages such as order confirmations.

FRANCHISE APPLICATIONS

Generally, when you apply to become a franchisee of the Summer Vibe franchise system, we, or a third party engaged by us, will collect and store the personal information reasonably required to assess your franchise application.

In assessing your application, we may obtain personal information from third parties, such as previous employers or nominated referees. Subject to your consent, we may also collect sensitive information, including details of any criminal record or membership of a professional or trade association.

We may collect, store, and share your personal information for the purposes of:

  • assessing your application to become a Summer Vibe franchisee;

  • determining whether you and any directors or operators of a proposed franchised business are suitable to progress through each stage of the franchise recruitment process;

  • considering you for future Summer Vibe franchise opportunities; and

  • complying with legislative requirements, including the Franchising Code of Conduct.

CONTACT

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Summer Vibe
Email: summervibe@gmail.com